Return & Refund Policy
You can return any items purchased on our website within 30 days after the delivery date.
1) Please contact us with your order number and the reason for return.
2) We will send you return instructions.
3) After receiving your returned item, we will process your return accordingly.
Reminder: Ensure that the goods you return maintain their original condition, including its packaging.
If you decided to keep the order instead of returning the item, we are glad that you decided to keep the items. Don’t worry, you don’t need to do anything or contact us.
After your parcel arrives at the warehouse, please wait 1-3 working days (depending on peak time) for the return processing. After the return is accepted, you will get a refund and receive a confirmation email.
The refund will show up on your bank account within 7 working days after receiving the refund confirmation email. The time depends on your credit card issuer.
For security reasons, we cannot refund to a credit card that is different from the one used for the purchase. (All refund will be issued to the original payment method)